Tools and Resources

Tuition and Billing Information

Tuition and billing is provided to students electronically on WebSTAC by the Office of the Registrar. Tuition bills are provided once monthly and can ONLY be viewed online under “Billing & Bear Bucks” then “Pay/View My Bill.”

A student’s personal account can also be viewed in real-time status on WebSTAC by viewing “Billing & Bear Bucks” then “Account Inquiry”.

NOTE: The Pay/View My Bill online statement is only updated once monthly, therefore the information may not appear the same under Account Inquiry.

The Process of Applying for and Receiving Aid

  1. Student applies for aid: FAFSA and a university application is required. The Office of Student Financial Planning reviews and awards federal aid and couples with any departmental scholarship(s), assistantship, etc.
  2. Office of the Registrar produces an electronic tuition billing statement that is viewable only on WebSTAC.
  3. Federal aid is transferred from the Department of Education and sent to the university Treasury Services. Individual aid is then posted to the student account (WebSTAC) no earlier than 10 days prior to each semester.
  4. Office of the Registrar/Student Accounting issues each student a refund check or direct deposit after all tuition and charges are paid in full.
  5. Tuition billing and refund questions are handled by the Office of the Registrar at (314) 362-6860.
  6. Any additional loan requests or loan reductions are to be made to the Office of Student Financial Planning.

Special Circumstance

The purchase of a computer/laptop during your program duration can be considered for a budget increase at a maximum level of $2,500. The items covered are standard operating systems, desktops, monitors, laptops, hard drives, carrying case, printer, etc.  Present all receipts within the academic year of purchase, your name must be on the receipt of purchase.   Our office will review and increase your cost of attendance budget based on the approved items presented.

NOTE: not all computer or technology related items will be covered.  Items such as, but not limited to are:

  1. Phones/handhelds (tablets/ipads)
  2. Apple Watches
  3. Fax machines/scanners
  4. Gaming systems and/or software
  5. Cameras/Camcorders

Shop WashU Medical School

The Danforth Bookstore Technology Center

Office of Education Laptop Recommendations and offers 

Tax Information

IRS – Tax incentives for higher education resource page.

IRS Data Retrieval Tool – Allows students and parents to access the IRS tax return information needed to complete the Free Application for Federal Student Aid (FAFSA), and transfer the data directly into their FAFSA from the IRS Web site.

IRS – Requesting a tax return transcript (required if you are selected for Federal verification).

Who Should I Contact for Specific Questions?

Questions about actual tuition charges and/or discrepancies with your tuition rate

Contact your program first (MD, OT, PT, PACS, etcpdf link.

Billing questions, concerns with your student account billing statement

Contact the Office of the Registrar at 314-362-6860 and/or view your account in real-time status under WebSTAC Billing & Bear Bucks- Account Inquiry.

Questions about a refund check or deposit

View your WebSTAC Billing records/Account Inquiry and/or contact the Office of the Registrar at 314-362-6860.

I see an electronic refund processed on WebSTAC- when will I receive the money?

View your WebSTAC Billing records/Account Inquiry; ESTIMATE 1-2 business days from the date posted on WebSTAC.

Questions regarding a 1098T

These tax documents are produced by student accounting within Washington University.  Students can obtain a copy of this document by visiting WebSTAC (selecting Billing and Bear Bucks then View/pay my bill) or if you have questions call 314-362-6860.

Questions regarding direct deposit of student refunds

Contact the Office of the Registrar at 314-362-6860 and/or login to WebSTAC under “View/Pay My Bill” then select “Refund Disbursement.”

Questions regarding making a payment to your student account via mail or online

Contact the Office of the Registrar at 314-362-6860 and/or view your WebSTAC under “View/Pay My Bill” for electronic payment.


All forms and required documents are listed under your student portal, Net Partner. You may access the student portal using your SSN as student ID and logging in with your PIN.

Select the “My Documents” screen and review the items listed. Other documents will be listed under the “Printable Forms”. Submitting all documents at the same time will decrease the processing time.

Office of Federal Student Aid – Department of Education (DOE)

Glossary of items

Keep up with the DOE on Twitter

Blog with the DOE

Consumer Information

Washington University Student Consumer Information Page

Satisfactory Academic Progress Policy – Medical School Bulletin

Financial Information on the Web

Better Money Habits – Understanding Credit – Powered by Bank of America

Understanding the basics of your credit score– Powered by Experian

Credit Questions and Answers – Powered by Experian

Credit and Loans – Federal Trade Commission reports

Outside Scholarship Opportunities

AMA for MD students

APTA for PT students

AOTA for OT Students

Compare 5 Top Scholarship Search Engines

AAMC for MD Students

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