Disaster Relief Resources

Download a PDF of this checklist: Post Natural Disaster Checklist

Immediate Safety

• Ensure you and your family are safe and accounted for.
• Avoid downed power lines, gas leaks, or flooded areas.
• Listen to local authorities for emergency updates or evacuation orders.
• Use a flashlight instead of candles if the power is out.

Secure and Assess Your Property

• Do a preliminary safety check of your home before entering.
• Turn off gas, water, and electricity if you suspect damage.
• Take detailed photos and videos of all visible damage (interior and exterior).
• Avoid moving or discarding damaged property before documenting it.

Communicate and Report

• Contact emergency services if there are injuries or immediate dangers.
• Notify friends and family of your safety status.
• Recover and secure legal documents (IDs, deeds, titles).
• Report & stay informed on outages: Alerts | Ameren – Ameren.com
• Contact your homeowner/renter or vehicle insurance company to begin the claims
  process.
  o Provide documentation (photos, receipts, inventory).
  o Ask about emergency assistance or temporary housing coverage

Document and Inventory Losses

• Make a list of damaged or lost items (including photos and/or serial numbers if
  possible).
• Keep all receipts for repairs, replacements, and temporary lodging.
• Save emails, texts, or call logs with insurance reps or contractors.

Cleanup and Repairs

• Only begin cleanup after documenting all damage.
• Wear protective gear (gloves, boots, mask) during cleanup.
• Remove water-damaged items to prevent mold.
• Hire licensed professionals for structural repairs or mold remediation.
• Beware of scams; verify contractors and get written estimates.

Financial and Legal Steps

• File any insurance claims as soon as possible.
• Verify if your insurance covers temporary housing assistance.
• Apply for disaster assistance as it becomes available. (e.g., FEMA, Red Cross, local
  relief).
• Contact your mortgage lender or property manager if you’re unable to make payments.

Emotional Wellbeing

• Seek mental health support if needed (stress, grief, trauma).
• Take breaks and pace yourself during recovery.

Review and Plan

• Review your insurance coverage for future improvements.
• Restock emergency supplies (first aid, water, food, etc.).
• Update your emergency preparation and evacuation plans.